
Lync Insights – Answering the burning questions – Part1!
This is a multi-part blog series. This is Part 1.For other blog posts in this series please click the relevant links – Part 2. After completing the Lync deployment don’t you in the back of your mind think I wish I knew how Lync is being used, who is having issues, who is not using it, etc ? In fact, the burning questions, perhaps questions like these: To which PSTN number highest number of phone calls are made Who is on the phone for the longest duration (and who the least!)